The Baseline
What do today’s diners want from restaurants and cafés?
Menus, mood, marketing and more — here’s what 400+ restaurants and cafés say makes modern diners keep coming back.
Trends, challenges and 2026 plans for hotels and B&Bs
See what 400+ hoteliers say about rising costs, online reviews, growth plans and how they’re getting set for 2026 — with or without extra cover.
Why customer research matters for business growth
Stop guessing. Learn how customer research can help you understand your audience, improve your service and grow your business.
National minimum wage: what employers need to know
What is the current national minimum wage, living wage and real wage? And what's the difference? Find out here in this handy guide.
Simple steps to prevent employee data misuse
Combat insider data misuse with simple steps. Learn how to protect your data and how insurance can help.
Tips for making a business insurance claim
Claiming on your business insurance policy can be nerve-racking, but there are many things you can do to have a smoother experience. Lauren, one of our in-house claims experts, shares her top tips for making a business insurance claim.
B Corp impact areas explained
If you’re a budding B Corp and want to get to know more about how each company is assessed in their journey to become certified, read on to get in the know.
Are you Making Tax Digital ready?
Learn more about HMRC's initiative to make taxes digital, and find out all you need to know about signing up, meeting upcoming deadlines and finding the right software.
What is a B Corp? And should your business become one?
With over 4,000 in the world, B Corps are fast becoming a new breed of business. Discover why they matter and what you can do to get involved.
What the 2026 Spring Budget means for small businesses
On Tuesday, 3 March 2026, Chancellor Rachel Reeves made her Spring Statement speech. We analyse what these proposals mean for businesses around the UK.