How to posts
Find out step by step guides to all things small business, from filing your tax return to getting started wit content marketing.
Trends, challenges and 2026 plans for hotels and B&Bs
See what 400+ hoteliers say about rising costs, online reviews, growth plans and how they’re getting set for 2026 — with or without extra cover.
Why customer research matters for business growth
Stop guessing. Learn how customer research can help you understand your audience, improve your service and grow your business.
How to complete your Self Assessment tax return
Many people, including business owners and freelancers, need to complete a Self Assessment tax return. Here are our top tips for making the process less taxing.
Three questions for building stronger customer relationships
Ask these three questions to build trust, uncover insights and create stronger customer relationships this Get to Know Your Customers Day.
How to verify your identity on Companies House
From 18 November 2025, anyone setting up or running a company in the UK will need to verify their identity. Learn why and how in our article.
How to handle a tech outage
A sudden tech outage doesn’t have to halt your business. Here are some practical ways to prepare and respond.
How to start a dog walking business
If you love pups, fresh air and exercise, becoming a dog walker could be for you. Find out what it takes with our step-by-step guide to starting a dog walking business.